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Privacy Policy

Privacy Policy

Mercedes Engine Specialist is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or enquire about our Mercedes engine services.

1. Information We Collect

When you contact Mercedes Engine Specialist through our website, contact forms, email or telephone, we may collect information such as your name, email address, telephone number, vehicle registration, vehicle details and any information you provide in your enquiry. We may also collect basic technical information about your visit, including your IP address, browser type and device information.

2. How We Use Your Information

We use the information provided to respond to enquiries, provide quotations, arrange services and communicate with you about your Mercedes engine requirements. Your information may also be used to provide engine replacement, engine repair, engine rebuilding, maintenance, oil and filter services, diagnostics and professional fitting services.

3. Website Forms

Information submitted through our website forms is used to respond to your enquiry and provide the relevant assistance or service. We ask visitors not to submit unnecessary sensitive or confidential information through our online forms.

4. Cookies

Our website may use cookies and similar technologies to help the website function correctly, improve user experience and understand how visitors use our website. You can manage or disable cookies through your browser settings, although some website features may not work correctly if cookies are disabled.

5. Protection of Your Information

We take reasonable steps to protect the personal information we receive from unauthorised access, misuse, loss or disclosure. While we take data security seriously, information transmitted over the internet cannot be guaranteed to be completely secure.

6. Sharing Information

Mercedes Engine Specialist does not sell or rent your personal information. We may use trusted third-party service providers where necessary to operate our website, communicate with customers, provide requested services or meet legal requirements. These providers are expected to handle information responsibly and securely.

7. Retention of Information

We retain personal information only for as long as reasonably necessary to deal with your enquiry, provide our services, maintain appropriate business records or comply with legal and regulatory requirements. Once information is no longer required, we will take reasonable steps to remove or securely dispose of it.

8. Your Privacy Rights

Depending on the circumstances, UK data protection law may give you rights to access the personal information we hold about you, request corrections, ask for information to be deleted, restrict certain processing or object to the use of your information. If you would like to exercise any applicable privacy rights, please contact us.

9. Third-Party Links

Our website may contain links to other websites or online services. Mercedes Engine Specialist is not responsible for the privacy practices or content of external websites, and we recommend reviewing their individual privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes to our website, services or applicable data protection requirements. Any changes will be published on this page, and the latest update date will be shown below.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Mercedes Engine Specialist.
Last Updated: 1 September 2026

Our Locations

Unit 2, Coward Industrial Estate, St Johns Rd, Grays RM16 4BF, United Kingdom

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